Help Me With My Vacuum Cleaner

dyson Dear Annie,

For the longest time all I wanted was to get a bag-less vacuum cleaner. I’d first seen them on the Dyson ads on TV, but honestly we simply couldn’t afford one. They were just so crazy expensive.

Finally I managed to get a second-hand bag-less vacuum last week. It’s not a Dyson unfortunately as they are still very expensive). Even pre-owned ones still cost a small fortune.

To be honest though it isn’t nearly as cool as I thought it would be and I’m wondering now what all the big fuss was about. First of all, the bags are actually not that expensive anyways. Second of all, you get enveloped in a massive dust cloud every time you empty it into your bin.

I am sure that’s not dust you should be breathing in either. Thirdly, you have to continuously clean out the filter, which is actually a big job and rather a large pain to do properly. So all in all I’m not so gone on the idea now after having owned one. However that little rant is not the reason that I contacted you today Annie.

I need help with actually cleaning the HEPA filter. I am not sure even where to start and I do not want to break anything. As although it’s not perfect, it’s all I have right now and I certainly cant afford to buy another one any time soon. Can you help me out here???


Hi Jillian,henry hoover

Thank you for your email. It sounds to me like you are very frustrated! I’ve had trouble with bag-less vacuums as well in the past, but they are quite simple to get the hang of when you know what you are doing.

Obviously you’ve gotten the hang of emptying the main canister by now. But I don’t really understand the problem you are having with your HEPA filter as the filter will actually just clip out easily. To clean it, first start by banging it (softly!) against the side of bin. Then use some kitchen towel to rub off any remaining dust and debris.

Sometimes though, it is not the filter that is causing the main issues. Hair, string and kids toys can get caught in the pipes and the other inner workings of your vacuum which will seriously stifle your performance.

Take a good look around and make sure that nothing is inside your vacuum that shouldn’t be there. Use a knife to cut away any hair that has gotten tangled up inside any hoses or in the heads.

These filters will last quite a while but do need to be changed about once every 6 months. It depends on how often you hoover.

If you haven’t installed a new one since you made your purchase then I would honestly have to recommend that you do so now. Not only will an old filter reduce your suction but it will also cause lots of dust to be fired back up into the air after you hoover!

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